Job Specifics
- Reference No: SA302
- Location: Cambuslang
- Hours: Full Time (40hours) (shifts Mon-Fri 12:00-21:00)
- Salary: £23795
- Closing date: Friday 27th September 2024
- Why should I apply for this role: Strong Company Reputation
Job Overview
Want to work for one of the UK’s best workplaces? Our courier business has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
We are looking for a detail orientated person who can manage their own workload to join our depot and assist with day-to-day administrative tasks, dealing with telephone enquiries and escalating queries when necessary. You’ll use our system to check discrepancies and will complete all driver documentation and reports.
We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path.
Main Duties and Responsibilities
Key Tasks
- Driver brief and debrief.
- Allocate collections and deliveries.
- Taking calls and managing customer complaints.
- Answering and raising tasks on Salesforce CRM.
- Occupy the customer collect/drop-off point.
- Complete day to day admin tasks.
- Carry out any other duties that may be required in the context of the job role as instructed by the Site/Operations Manager.
Employer Expectations Skills/Knowledge/Experience etc
- Experience working within an administrative role for at least 1 year.
- Good knowledge of computer systems and Microsoft Office.
- Excellent written and verbal communication skills.
- The right candidate must have excellent multi-tasking skills and work well under pressure.
- Experience working within the transportation or logistics industry is a plus.