Job Specifics
- Reference No: CD161
- Location: Busby
- Hours: Full Time
- Salary: Competitive
- Closing date: Friday 11th October 2024
Job Overview
Would you like to work for a company who put team above all else and pay the Real Living Wage?
We are seeking a Hotel Receptionist to join our team.
We have a passion for Making Memories, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this.
You will be the first face that our guests, team, and suppliers see. You will be responsible for making that first impression.
Main Duties and Responsibilities
Key Tasks
- Meet and greet guests on arrival.
- Manage incoming calls and enquiries.
- Manage internal and external communication from guests regularly through different communication channels.
- Ensure that all external contractors are signed in and aware of our Fire Safety procedures.
- Take payments for bookings, managing deposits and banking during your shift.
- Update guest information into our system as and when required.
- This list is not exhaustive and other ad hoc tasks may be required, this will be discussed with you in advance.
Employer Expectations Skills/Knowledge/Experience etc
- Friendly, welcoming individual who is organised and detail orientated with a passion for making a great first impression.
- You will be able to work under pressure and may be required to multi-task across a number of different tasks as they crop up.
- Exceptional attention to detail and ability to manage workload (essential).
- Excellent communication skills (essential).
- Ability to work on your own initiative (essential).
- Previous admin experience (desirable).
- Experience with ResDiary, Procure Wizard or Hotel Executive (desirable).