Job Specifics
- Reference No: CD223
- Location: East Kilbride
- Hours: Full Time (8am-5pm Mon-Fri)
- Salary: National Living Wage
- Closing Date: Friday 25th October 2024
- Why should you apply for this role: Work life balance.
Job Overview
We are looking for a capable and customer focused Administrator to join our team based in East Kilbride. This opportunity is ideal for someone who has experience working in a busy environment dealing with appointment making/scheduling specifically.
The role is predominantly administration based, however requires someone with a customer focus who is used to dealing with customers over the phone.
Hours will be Monday to Friday 8am-5pm.
Main Duties & Responsibilities
Key Tasks
- Liaise with our customers and Engineers to ensure we book pre-planned and reactive servicing work in advance and attend within a timely manner.
- You will be part of a busy team ensuring that all follow up work is completed.
- Dealing with generic enquiries and liaising with the wider team will be part of your daily tasks.
Employer Expectations Skills/Knowledge/Experience
- Previous experience within an office environment essential.
- Administration experience essential.
- Accounts or Insurance based experience preferred.
- Resilient and able to adapt.
- Customer focused, enthusiastic and a confident communicator.
- Excellent written and verbal skills.
- Competent IT skills and keyboard skills with the ability to multi-task.
- Great administrative and organisational ability.
- Collaborative whilst able to work on your own unsupervised.